PRIVACY POLICY

Express Auto Sales No.1 (“Express Auto Sales,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our dealership, submit an inquiry, apply for financing, purchase a vehicle, or otherwise interact with us.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information including:

• Name

• Address

• Email address

• Telephone number

• Date of birth

• Driver’s license and identification information

• Social Security number when necessary for financing or other legally permitted purposes

• Employment and income information

• Credit and financing information

• Information contained in a credit application

• Vehicle purchase and trade-in information

• Vehicle identification numbers (VINs)

• Insurance information

• Payment and transaction information

• Information you provide through our website, forms, phone calls, text messages, emails, or in person

• IP address, browser information, device information, cookies, and website activity

We seek to collect personal information only when reasonably necessary for legitimate dealership, financing, legal, security, or business purposes.

2. HOW WE USE INFORMATION

We may use personal information to:

• Respond to vehicle inquiries

• Schedule appointments and test drives

• Process vehicle purchases and trade-ins

• Process or assist with financing applications

• Submit financing information to lenders and financial institutions at your direction or as necessary to process your requested transaction

• Verify identity and information provided in an application

• Communicate regarding your application, vehicle, financing, purchase, or account

• Provide customer service

• Prevent fraud and protect our customers and dealership

• Maintain business and transaction records

• Comply with applicable federal, state, and local laws

• Improve our website and dealership services

• Send dealership communications where permitted by law

3. CREDIT APPLICATIONS AND FINANCIAL INFORMATION

If you apply for financing through Express Auto Sales No.1, we may collect nonpublic personal and financial information necessary to process your application.

Information may be disclosed to lenders, finance companies, credit reporting agencies, service providers, and other parties when necessary or permitted to evaluate, process, complete, administer, or service a transaction requested by you.

Submitting a financing inquiry or application does not guarantee credit approval, financing, or particular financing terms.

Where applicable, our handling and disclosure of nonpublic personal information is subject to the Gramm-Leach-Bliley Act and applicable FTC Privacy Rule requirements.

4. HOW WE MAY SHARE INFORMATION

We may disclose information when reasonably necessary to:

• Lenders and financing companies

• Credit reporting agencies

• Vehicle service-contract or warranty administrators

• Insurance-related providers when applicable

• Payment processors

• Dealership software and technology providers

• Website hosting and communications providers

• Government agencies, courts, law enforcement, or regulators when required or permitted by law

• Professional advisers such as attorneys, accountants, auditors, or compliance providers

• Other service providers assisting with legitimate dealership operations

We may also disclose information when authorized or directed by you.

We do not represent that personal information obtained through the financing process will be shared for unrelated purposes without regard to applicable privacy laws and required notices or choices.

5. FINANCIAL PRIVACY NOTICE

Certain customers and consumers who provide personal information in connection with vehicle financing or leasing may receive a separate financial privacy notice when required by federal law.

That notice may contain additional information regarding our collection, disclosure, and protection of nonpublic personal information and any applicable choices regarding information sharing.

This website Privacy Policy does not replace any financial privacy notice that we are legally required to provide.

6. INFORMATION SECURITY

We use administrative, technical, and physical safeguards designed to protect customer information against unauthorized access, use, alteration, or disclosure.

Where applicable, Express Auto Sales No.1 maintains information-security practices intended to comply with the FTC Safeguards Rule and other applicable requirements.

No website, electronic communication, or information-storage system can be guaranteed to be completely secure.

7. COOKIES AND WEBSITE TECHNOLOGY

Our website and service providers may use cookies and similar technologies to operate the website, understand website traffic, remember preferences, improve functionality, and measure website performance.

Third-party services integrated into our website may collect information according to their own privacy policies.

8. TEXT MESSAGES, PHONE CALLS AND EMAIL

If you provide your contact information, we may use it to respond to your inquiry and communicate regarding vehicles, appointments, financing, applications, or transactions.

Marketing communications will be handled subject to applicable law and any consent requirements that apply.

You may ask us to stop marketing text messages by replying STOP to an applicable marketing message. Transactional or legally required communications may be treated differently where permitted by law.

9. INDIANA PRIVACY RIGHTS

Indiana residents may have rights concerning their personal data under applicable Indiana law, including the Indiana Consumer Data Protection Act where that law applies to the business and information involved.

The applicability of particular rights may depend on statutory thresholds, exemptions, the nature of the information, and other legal requirements.

Where applicable, qualifying consumers may have rights concerning access, correction, deletion, portability, or certain uses of personal data.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to comply with legal, regulatory, contractual, accounting, fraud-prevention, and record-retention obligations.

Retention periods may vary depending on the type of information and transaction involved.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services. Express Auto Sales No.1 is not responsible for the privacy practices, security, or content of independently operated third-party websites.

We encourage users to review the privacy policies of those providers.

12. CHILDREN’S PRIVACY

Our dealership and website are not directed toward children under 13, and we do not knowingly seek to collect personal information online from children under 13.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements.

When updated, the revised policy will be posted on our website with an updated effective date.

14. CONTACT US

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Express Auto Sales No.1
8519 Pendleton Pike
Indianapolis, IN 46226
Phone: 317-897-2022
Website: indyexpressauto.com